Elements and Performance Criteria
- Develop knowledge of women's and men's health conditions and related products.
- Recognise signs and symptoms of women's and men's health conditions.
- Identify contributing factors and groups at risk of women's and men's health conditions.
- Identify and locate the pharmacy range of women's and men's health products.
- Identify and access sources of information, specialist services and practitioners.
- Identify customer needs.
- Provide information on women's and men's health products and support services.
- Provide customers with information on lifestyle, self-care practices and specialist services to support health management.
- Recommend women's and men's health products appropriate to customer symptoms and needs.
- Provide the customer with information and directions for product use.
- Explain and demonstrate use, care and maintenance of aids, test kits and equipment as appropriate to customer needs.
- Identify and act upon opportunities to suggest companion products relevant to desired health care outcomes.